Privacy & Cookies

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

How the information is used

The information is used to enhance the visitor’s experience when using the website to display personalised content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of our latest news.

Visitor options

If you have subscribed to one of our services, you may unsubscribe by sending an email to [email protected] with ‘unsubscribe’ in the subject line.

You may be able to block cookies via your browser settings but this may prevent you from accessing certain features of the website.

We use the following cookies:

Analytical/performance cookies. They allow us to recognise and count the number of users and to see how users move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that visitors are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

CookieNamePurposeMore Information
Google AnalyticsTo generate non-personally identifiable site analytics, with enhanced audience tracking; allowing us to understand how visitors are interacting with site processes. This information is used to evaluate visitors’ use of the website and help us to compile statistical reports on website activity in order to optimise the site to drive better performance.On all website pages
PHPSESSIDSessionAs you browse around the pages on this site, the session cookie tells the website that you are the same person requesting the webpages, and not a new visitor to each page. This cookie does not identify you personally and is not linked to any other information we store about you.The cookie is deleted when you close your web browser.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Except for essential cookies, or where specified above, all cookies will expire after 1 month.

Blocking Cookies

You are able to block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Site.

Information on how to block cookies can usually be found within the ‘Help’ feature of your browser. Information can also be found on the main browser websites. (Apple Safari) (Google Chrome) (Internet Explorer)

http://www.mozilla– (Mozilla Firefox) (Opera)

Where we store your personal data

The personal data that we collect from you will not be transferred or stored at a destination outside the European Economic Area.

How we protect your data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality

Duration of storage

We will not retain your data for longer than necessary for the purposes set out in this policy unless a longer retention period is required or permitted by law.

Your Rights

The rights that you have in your personal data are due to be expanded significantly after a new law, the General Data Protection Regulation (GDPR) comes into force on 25 May 2018. We are committed to handling your personal data in the right way and we welcome the new rights introduced; your enhanced rights as from 25 May 2018 are set out below:

  • You may opt out of any marketing communications that we send you, even after initially consenting.
  • Your information will be treated securely and strictly in accordance with the Data Protection Act 1998.
  • You have the right to access information held about you. Any access request may be subject to a fee specified by law (currently of £10.00).
  • After 25 May 2018, we will not charge a standard administrative fee of £10.00 but please note we may still be able to recover costs from you where your request is vexatious or very repetitive in nature.
  • You have the right to ask us (at no cost) to update and correct any personal information which is out of date or incorrect.
  • You have the right to ask us to erase your personal data or restrict our processing of the data if you wish.
  • Where you have consented to our processing your data in a certain manner, you have the right to withdraw that consent at any time.
  • You have the right to make a complaint directly with the Information Commissioner’s Office. In order to report a concern, you should follow the directions given on which contains details about available methods of complaint.
  • You have the right to receive from us a copy of the personal data in a commonly used, machine readable format and the right to store it for further personal use on a private device.
  • You have the right to transmit the personal data to another entity where this is technically possible.
  • You can help ensure that your contact information and communication preferences are accurate, complete, and up to date by contacting us at [email protected] if you wish to update the contact details associated with your account.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected]